Feedback Statistics

Setting Up Feedback

The feedback feature appears only in the web viewer of documents for which you enable feedback.

Viewing Feedback Statistics

In the <Statistics | Feedback Statistics> menu, you can view user feedback for each document. Click the <View> button to show the number of feedback entries for each document in the document list. For a document with multiple chapters, select a chapter from the “Choose a chapter.” list to view feedback by chapter. You can view feedback statistics only for documents you have access permissions for. Even for a published document, you cannot view them without access permissions.

Below the statistics table, 1the comments that users submitted appear. If users sent change requests from the web viewer, “Change Request” entries also appear.

Feedback history

Feedback history

Resetting Feedback Statistics

Resetting deletes the data. You cannot recover deleted data.

The document owner resets feedback statistics as follows.

  1. Go to the <Statistics | Feedback Statistics> menu.

  2. Select a document.

  3. Click the <Reset Feedback Statistics> link at the bottom of the screen.